About Us

Premium Pet Products & Accessories | Tailtastic Pet Store

Your Trusted Online Pet Supply Store for Dogs, Cats & More

At Tailtastic, we believe pets aren't just animals they're cherished family members who deserve the very best. As your go-to online pet store, our mission is simple: to make tails wag, paws dance, and whiskers twitch with pure joy through carefully curated pet products and accessories.

Our Business & Contact Information

Business Name: Tailtastic Pet Store
Contact Email: contact@tailtastic.store
Physical address: ToftSnekkeri, ishavsvegen 9, 9010 Tromsø, Norway
Customer Service Hours: Monday-Friday 9AM-6PM EST

We are a registered business committed to providing exceptional service to pet families worldwide.

High-Quality Pet Supplies Delivered to Your Door

We specialize in sourcing and delivering premium pet supplies through our carefully managed dropshipping partnerships. We work with trusted international suppliers to bring you:

  • Dog toys and interactive playtime essentials
  • Cat accessories for comfort and entertainment
  • Pet grooming supplies for optimal health
  • Pet apparel that combines style and functionality
  • Pet feeding accessories and nutrition solutions
  • Unique gifts for pet parents and animal lovers

Our Transparent Business Model & Shipping Information

Dropshipping Partnership Disclosure: Tailtastic operates through a dropshipping model, partnering with carefully selected international suppliers and manufacturers to bring you high-quality pet products. This business model allows us to offer an extensive product selection at competitive prices without maintaining local physical inventory.

International Shipping & Realistic Delivery Times: Many of our premium pet products ship directly from our trusted supplier partners, primarily located in China and other international locations. Here's what you can expect:

Processing Time: 2-5 business days for order verification and supplier coordination
Shipping Time: 15-25 business days for international delivery (may extend to 30 days during peak seasons, holidays, or customs processing delays)
Tracking: Full tracking information provided once items are dispatched from supplier facilities
Quality Assurance: All products are quality-checked by our supplier partners before shipping to ensure they meet our standards

Important Shipping Notes:

  • Products ship directly from international warehouses (primarily China)
  • Customers are responsible for any applicable customs duties or taxes
  • Extended delivery times during Chinese New Year (January-February) and other international holidays
  • Weather and customs processing may cause additional delays beyond our control

Why Choose Tailtastic for Your Pet Supply Needs?

Extensive Product Selection: Our dropshipping approach allows us to offer an incredible variety of pet products without the limitations of physical inventory. This means more choices for your furry family members.

Quality Assurance: Every dog supply, cat product, and pet accessory is carefully vetted by our team of pet enthusiasts and our supplier partners before being added to our collection.

Competitive Pricing: Our streamlined dropshipping model eliminates middleman costs, allowing us to offer premium pet products at competitive prices.

Direct Customer Support: While we work with international suppliers, our customer service team handles all customer inquiries, returns, and support directly. We take full responsibility for your shopping experience from order to delivery.

Customer Service Commitment

Direct Support: Our dedicated customer service team is responsible for all customer communication, order tracking, returns, and issue resolution. We do not transfer customers to third-party suppliers for support.

Return & Refund Policy: We offer a comprehensive return policy accounting for international shipping logistics. Please review our detailed Return & Refund Policy for complete terms.

Quality Guarantee: If any product doesn't meet your expectations, contact us directly. We work with our suppliers to resolve issues and ensure customer satisfaction.

More Than Just a Pet Store - We're a Pet Community

Tailtastic is more than just an online pet supply store - we're a vibrant community of pet lovers who understand the incredible joy, endless laughter, and unconditional love our pets bring into our lives.

Whether you're:

  • Shopping for dog supplies for your energetic pup
  • Finding the perfect cat toys for your feline friend
  • Searching for pet gifts for fellow animal lovers
  • Looking for pet care products to keep your furry family healthy

Tailtastic is here to make every moment with your pets special.

Shop Pet Supplies Online with Confidence

Our commitment goes beyond just selling pet products. We're dedicated to:

  • Supporting pet health and happiness through quality product curation
  • Building lasting relationships with pet parents worldwide
  • Providing exceptional customer service with realistic expectations
  • Offering transparent information about our dropshipping operations
  • Creating a seamless online shopping experience with clear communication

Ready to spoil your furry family members? Browse our extensive collection of premium pet supplies and discover why thousands of pet owners trust Tailtastic for all their pet needs.

Contact Us

We're here to help with any questions about our products, shipping, or services:

Email: contact@tailtastic.store
Physical address: ToftSnekkeri, ishavsvegen 9, 9010 Tromsø, Norway
Hours: Monday-Friday 9AM-6PM EST

Because happy pets make happy homes - and transparency builds trust!

Last Updated: [23.09.2025
Business Registration: 931 773 828